N.E.W. Water Supply Boil Water Notice Rescinded

June 6, 2019 - The water on N.E.W. WSC no longer requires boiling.

On June 1, 2019, the Texas Commission on Environmental Quality required the N.E.W. Water Supply, #2030034, to issue a Boil Water Notice to inform customers, individuals or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

N.E.W. Water Supply has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes. We have also provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of June 6, 2019

If you have questions concerning this matter, you may contact the office: 220 West Columbia Street, San Augustine, Texas. 936-288-0489 or Charles Sharp 936-201-5001. Thank you for your patience and cooperation.

If a customer, individual or employee wishes to contact the executive director, please call (512)239-4691.


June 3, 2019 - Due to an electrical problem at Plant 1, the Texas Commission on Environmental Quality (TCEQ) has required the N.E.W. Water Supply Corporation PWS #2030034 to notify all customers on FM 711, Kellyville, Fountain Town, and Harmony Communities. Customers are to boil their water prior to consumption (eg., washing hands/face, brushing teeth, drinking, etc). Children, seniors and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the pub lic water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received the notice directly (for example, people in apartments, nursing homes, schools, or businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact N.E.W. Water Supply Corporation at 220 W. Columbia Street, San Augustine, Texas, 75972, or call 936-288-0489 or Charles Sharp at 936-201-5001.