PUC Press Release

PUCT Echoes ERCOT Call for Voluntary Power Conservation Today (3-8pm)

Voluntary Conservation Notice Effective Thursday, August 17 from 3 p.m. – 8 p.m. CT

August 17, 2023 – The Public Utility Commission of Texas (PUCT) is echoing a notice from the Electric Reliability Council of Texas (ERCOT) asking Texans to voluntarily reduce electricity use, if safe to do so, due to extreme temperatures, forecasted record demand and lower reserves due to low wind-power generation. The Voluntary Conservation Notice is in effect from 3 p.m. – 8 p.m. CT today, Thursday, August 17.

PUCT Echoes ERCOT Call for Voluntary Power Conservation 4pm-8pm

Voluntary Conservation Notice Effective Tuesday, June 20 from 4 p.m. – 8 p.m. CT

June 20, 2023 – The Public Utility Commission of Texas (PUCT) is echoing a notice from the Electric Reliability Council of Texas (ERCOT) asking Texans to voluntarily reduce electricity use, if safe to do so, due to extreme temperatures and forecasted record demand. The Voluntary Conservation Notice is in effect from 4 p.m. – 8 p.m. CT today, Tuesday, June 20.

Public Utility Commission of Texas Adopts Performance Credit Mechanism Reliability Service

PCM Focuses on Electric Grid Reliability, Accountability, Affordability

January 23, 2023 - The Public Utility Commission of Texas (PUCT) today voted unanimously to adopt the Performance Credit Mechanism (PCM) electric market design option and a set of guiding principles for implementation to strengthen reliability, accountability, and affordability of the Electric Reliability Council of Texas (ERCOT) electric grid. The ERCOT grid serves more than 26 million Texas electricity customers.

Public Utility Commission Releases Reliability Reform Study on Texas Electric Market Design

Asks for Public Comment on Study and Recommendations

November 11, 2022 – The Public Utility Commission of Texas (PUCT) today released an independent study commissioned to analyze and recommend design updates to the Texas wholesale electricity market that will strengthen current and long-term reliability reforms to the state’s electric grid. The study was done in alignment with the economic and operational reliability principles outlined in the PUCT’s Blueprint for Wholesale Market Design, which was unanimously adopted by Commissioners in December 2021.

PUCT Adopts Rule Prohibiting Disconnection of Water Service During Extreme Cold Weather Emergency

New Rules Apply to non-Municipal Public Water and Sewer Utilities

October 21, 2022 – The Public Utility Commission of Texas (PUCT) adopted on October 20 rules prohibiting non-municipal public water and sewer utilities from disconnecting customers during extreme cold weather emergencies. The new rules mean those utilities cannot disconnect service or issue late fees for nonpayment of bills due during such emergencies, including for bills previously due.

PUC Secures $600,000 in Refunds, Bill Credits for Utility Customers in FY 2022

Customer Protection Division Assists Consumers with Billing Issues

September 1, 2022 – The Public Utility Commission of Texas secured refunds and bill credits of $599,865 for Texas electric, water, and telecommunications consumers in fiscal year 2022 (Sept. 1, 2021 – August 31, 2022). The agency’s Customer Protection Division team of 22 employees assisted 12,248 customers who reported billing issues or other complaints to the agency across all three industries the PUC regulates.

Subscribe to RSS - PUC Press Release