July 3, 2015 - As of 10:21am Friday, July 3, 2015 a statement in relation to the charges provided by Christi Woodworth, Vice President of Public Relations for SONIC, America's Drive-In is as follows: For the last several weeks, legitimate credit card transactions at a very limited number of credit card readers at 11 SONIC Drive-Ins were not processed promptly. There was no data breach at SONIC.
Once the processing issue was discovered, the transactions were processed. Unfortunately, a number of those transactions are dated a number weeks ago. Customers who have concerns about any charges from their local SONIC should talk with the manager of the drive-in.
We apologize for any inconvenience this may cause our customers and are working to ensure this does not happen again in the future.
The franchisee who owns and operates the Center, Tex. drive-in, together with SONIC corporate, are working closely with authorities to demonstrate that the charges are legitimate.
According to a Shelby County Today viewer, Sonic in Center has had a security breach with their credit card system. The viewer stated their credit/debit cards were charged for various amounts yesterday, July 1, 2015 and charges were found on several different cards to Sonic.
Upon contacting the Center Police Department, it was confirmed an investigation had been started.
Center PD received a complaint concerning possible credit card abuse. Center PD Detective David Haley is handling the investigation and advised, "It's going to be investigated to the fullest. Right now it appears that its not a Sonic employee targeting individuals so they can try to take their debit card information. It appears that Sonic's credit card system has been hacked at this point."
Haley went on to advise anyone who suspects fraudulent charges on their account, "Sonic is cooperating fully to try to resolve this. The best thing to do at this point is to dispute it with their bank. Sonic will get that dispute from the bank and we'll get that information from Sonic."
Sonic is the complainant right now because it was their system which was hacked.
