November 16, 2022 – SWEPCO is joining utility organizations nationwide today on Utility Scam Awareness Day to raise awareness and educate customers about scams targeting electric, water and natural gas customers.
Scammers use phone, in-person and online tactics to elicit personal and financial information. Below are signs someone may be impersonating a SWEPCO employee to scam a customer.
Someone makes contact asking for personal or financial information
November 3, 2022 – Southwestern Electric Power Co. crews are ready to respond should the severe storms forecast Wednesday for portions of Arkansas, Louisiana and Texas cause power outages.
When storms and high winds damage the electric grid, SWEPCO crews work as safely and quickly as possible to restore power. Once the storm passes, field personnel will begin assessing damage to the power grid and clearing downed power lines and other hazards.
October 27, 2022 – SWEPCO wants to remind the public about some important safety tips when working on outdoor projects this fall. Knowing what to do before you begin a project outdoors not only can help prevent serious injury or death, but can help you avoid possible fines, high repair costs and power outage.
September 27, 2022 – Southwestern Electric Power Co., an American Electric Power (Nasdaq: AEP) company, announced today that the company plans to send more than 300 personnel to Florida in preparation for Hurricane Ian.
The company has 106 employees and more than 200 contractors heading to Orlando to assist utility companies in restoration efforts after the hurricane makes landfall later this week.
August 16, 2022 – Southwestern Electric Power Co. announced today new measures to help residential customers facing high bills due to increased demand and rising fuel costs.
All SWEPCO residential customers can get their late fees waived and take advantage of an extended payment plan that gives them up to 12 months to pay their bill in full. In some cases, deposits can also be waived. These are similar programs offered during the height of the COVID-19 pandemic.
August 4, 2022 - SWEPCO supports solar energy but increasingly hears from customers with misconceptions about the cost and process to install solar panels at their home. There are many factors that determine if a solar system will make sense for a customer, and SWEPCO encourages residents to educate themselves before making an investment.
For those considering solar, SWEPCO wants you to consider these things:
June 13, 2022 – With temperatures expected to hit 100 degrees in many parts of the Ark-La-Tex in the coming days, Southwestern Electric Power Co., an American Electric Power (Nasdaq: AEP) company, offers 10 tips to help customers manage both the heat and their electric bill.