July 8, 2024 – Texans may be able to get help to pay summer cooling bills until funds are depleted on a first-come, first-served basis.
Eligibility is based on income for the federally funded Low Income Home Energy Assistance Program. To apply, visit the Texas Department of Housing and Community Affairs to find an administering agency near you or dial 211 to discover more resources.
June 6, 2024 - A welcome break in the weather allowed crews to make more progress. Power was restored last night to customers in Bossier City, Louisiana, De Queen and Nashville in Arkansas and in Waskom, Texas.
July 7, 2023 – The AEP Foundation, at the recommendation of SWEPCO, is donating $100,000 to help local communities affected by the June 16 supercell storm that caused catastrophic damage across the Ark-La-Tex.
Four regional food banks will share the gift: Food Bank of Northwest Louisiana, East Texas Food Bank, Harvest Texarkana and Titus County Cares.
June 22, 2023 - Following the massive restoration effort, more than 225,000 Ark-La-Tex residents have had their power restored. The work in three states has been described as historic with more than 3,978 utility professionals from across the U.S., offering support.
Reports show approximately 21,800 Ark-La-Tex residents remain without power and work continues.
June 17, 2023 – Early morning storms on Friday left catastrophic damage in East Texas and Northwest Louisiana including significant impacts to transmission lines, the backbone of SWEPCO’s energy delivery network. The storm included a National Weather Service confirmed EF-1 half-mile wide tornado that touched down in Panola County, Texas and crossed into Caddo Parish, Louisiana.
June 16, 2023 - Emergency assessment and response is well underway by SWEPCO crews across the service area after powerful storms brought down trees in east Texas and into northwest Louisiana. As of 11 a.m., Friday, more than 237,000 customers were without power. Many roads were also blocked by some of the same downed trees that took down power lines.
Crews are working now to support four regional hospitals impacted by the extreme weather in Shreveport, Louisiana and Marshall and Longview, Texas to help make those facilities safe.
December 20, 2022 - Southwestern Electric Power Co. is urging customers to be prepared for a potential extreme winter weather event Thursday and Friday. Forecasts predict dangerous, below-freezing temperatures, high winds and some wintry precipitation across Arkansas, Texas and Louisiana. These factors can stress the electric grid and cause utility problems. SWEPCO personnel are prepared if power outages occur and are asking customers to do the same by following these tips.