August 16, 2022 – Southwestern Electric Power Co. announced today new measures to help residential customers facing high bills due to increased demand and rising fuel costs.

All SWEPCO residential customers can get their late fees waived and take advantage of an extended payment plan that gives them up to 12 months to pay their bill in full. In some cases, deposits can also be waived. These are similar programs offered during the height of the COVID-19 pandemic.

June 13, 2022 – With temperatures expected to hit 100 degrees in many parts of the Ark-La-Tex in the coming days, Southwestern Electric Power Co., an American Electric Power (Nasdaq: AEP) company, offers 10 tips to help customers manage both the heat and their electric bill.

May 5, 2022 - With heavy rains and flooding reported across the region, it’s important to keep these five safety tips in mind:

April 13, 2022 - Nearly 46,000 SWEPCO customers are without power after severe weather swept through the Ark-La-Tex overnight.

Damage assessors have reported downed power lines and fallen trees throughout the area.

Remember to stay away and keep children and pets away from downed lines. Treat all downed power lines as if they are energized and dangerous.

As of 6am today, about 40,000 customers in Northwest Louisiana and 8,400 customers in East Texas are without power. At the peak, about 65,000 customers were without power.

February 28, 2022 - The Public Utility Commission of Texas has approved a base rate increase for Southwestern Electric Power Co., a unit of American Electric Power (Nasdaq: AEP).

The PUCT approved the increase in base rates to recover SWEPCO’s investments in generation, transmission and distribution facilities since 2016, plus increased operations and maintenance costs to provide reliable and safe service to Texas customers. The Commission also approved cost recovery for the Dolet Hills Power Plant, which was retired Dec. 31, 2021.